Frequently Asked Questions

We repair and service Air Conditioners (Split, Window, Inverter, Cassette, Ductable, Central), Refrigerators (Single-door, Double-door, Frost-free), and Washing Machines (Top-load, Front-load). We service all major Indian and international appliance brands.

We are based in Mumbai and serve customers across Mumbai, Navi Mumbai, Thane, Pune, and surrounding Maharashtra areas. Please call us to confirm availability for your specific location.

Our service hours are Monday – Saturday, 9 AM – 7 PM. For urgent situations, please call us to discuss availability.

You can book by calling us at 88798 33527, sending a WhatsApp message, or using our online booking form at /book-service. We will confirm your appointment promptly.

We try to accommodate urgent requests wherever possible, especially for cooling failures in ACs and refrigerators. Please call us directly to check availability for same-day or urgent service.

We troubleshoot and fix refrigerator cooling failure, compressor clicking or humming, gas leaks and refrigerant refilling, excessive frost buildup, defrost timer faults, water leakage under trays, and thermostat malfunctions in single-door and double-door models.

This is usually caused by a frozen evaporator coil, a failed defrost heater/timer, a defective bimetal thermostat, or a blocked air damper duct that prevents cold air from circulating into the fresh food compartment. Our technician tests and resolves this on-site.

Yes, most compressor starter relays, overload protectors, copper brazing, and gas charging can be carried out directly at your doorstep without taking the refrigerator away.

Yes, we provide specialized repair and maintenance for both automatic front-load and top-load washing machines across all standard configurations and drum sizes.

Excessive vibration and loud banging typically result from worn suspension rods/shock absorbers, an uneven floor leveling, an unbalanced clothes load, or worn drum spider/bearings. We evaluate and level or replace worn dampers.

First check the bottom coin/debris filter for pins, coins, or lint obstruction. If the filter is clean, the drain pump motor or internal discharge hose has likely choked or failed. Our technician inspects and clears or replaces the pump.

Most ACs benefit from at least one service per year, ideally before summer. ACs used heavily or in dusty environments may benefit from servicing twice a year. Regular servicing maintains efficiency and prevents breakdowns.

A standard AC service typically includes cleaning of filters, coil inspection and cleaning, drainage check and clearing, refrigerant level check, and an operational test. Deep servicing includes more thorough internal cleaning.

Regular servicing keeps your AC cooling efficiently, reduces electricity bills, prevents unexpected breakdowns, extends the lifespan of the unit, and maintains clean air quality in your home or office.

Yes, we offer preventive maintenance and AMC arrangements for homes and businesses. Contact us to discuss the right plan for your number of units and usage pattern.

The most common causes are a dirty filter or evaporator coil, low refrigerant (gas leak), a faulty compressor, or blocked airflow around the outdoor unit. A technician inspection will pinpoint the cause.

Sudden cooling loss often indicates a refrigerant leak, compressor issue, or electrical fault. We recommend getting it checked promptly to avoid further damage to the compressor.

In extreme heat, ACs work harder and may struggle. Ensure filters are clean and the outdoor unit has good airflow and is not in direct sun. If it still underperforms significantly, there may be a refrigerant or compressor issue.

Signs include the AC running but not cooling well, ice forming on the pipe or indoor unit, a hissing noise, or the compressor running continuously. A technician will confirm with a pressure check.

Topping up without repairing the leak is a temporary fix — the gas will leak again. We recommend identifying and repairing the leak for a lasting solution.

Common refrigerants in India are R-22 (older units), R-32, and R-410A. The type is usually listed on the AC nameplate. We carry the correct refrigerant for your model.

The most common cause is a blocked condensate drainage pipe. Other causes include a dirty or icy evaporator coil, an incorrect installation angle, or a cracked drain pan. All are fixable.

Water leaking inside the room is not an emergency but should be addressed promptly to prevent water damage to walls, ceilings, and nearby electrical connections.

Yes, we provide professional AC installation for all types — split, window, cassette, and ductable AC. Proper installation is important for efficiency and longevity.

Yes, we safely uninstall, pump down the refrigerant, and reinstall your AC at the new location. We handle the full process including pipe and wiring connections.

A standard split AC installation typically takes 2–4 hours. More complex installations (cassette, ductable) may take longer.